Admin Executive Vũ Anh Thư | ứng viên tìm việc Chăm sóc khách hàng tại Hồ Chí Minh

Tên trường: Hcmc University Of Economics

Giai đoạn: 2011 -2014

Tên khoa: Certificate Of Secretary

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: •English for Secretary •Negotiating Skill •Public Relations (PR) •Integrated Marketing Communication •Commercial Law •Report writing skill •Executive secretary and Senior Administration

Tên trường: Sea Cultural & Educational Development Institute, Hcmc

Giai đoạn: 2007 -2010

Tên khoa: Level B Of Computer Skill

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Computer skill (MS Office, Outlook, Email, Internet)

Tên trường: Hcmc Open University - Faculty Of South East Asia

Giai đoạn: 2006 -2009

Tên khoa: University Degree

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Major in Tourism

Tên trường: Hcmc University Of Education

Giai đoạn: 2005 -2008

Tên khoa: Level C Of English

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Level C of English

Tên trường: Hcmc Open University

Giai đoạn: 2005 -2008

Tên khoa: 2 Scholarships

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: 2005Scholarship for Excellent Student of the 2nd semester, HCMC Open University 2004-2005Scholarship for Yearly Best Student Award, HCMC Open University

Tổ chức: (Part-Time Job):

Giai đoạn: 2004 -2007

Hình thức làm việc:

Chuyên môn: Shop assistant & English Tutor

Tổ chức: Phuong Nga Ltd., (Tan Binh Dist)

Giai đoạn: Feb 2007 -Feb 2008

Hình thức làm việc:

Chuyên môn: -Control all of store’s business activities -Take care of 20 employees -Follow up monthly receipt & expenses -Research for Customers’ needs

Tổ chức: 3A Pharmaceutical Ltd., (Tan Phu Dist)

Giai đoạn: April 2008 -June 2010

Hình thức làm việc:

Chuyên môn: •Trade Marketing related activities: -Deploy & follow up most of Promotion activities (Gift with purchase/ Special Discount for Display…) -Allocate promotion gift/POSM/print ad/leaflet/brochure… -Assist in Product Event/ Annual Customer Conference/Product Training -Keep accurate & up to date Customer’s records -Work closely with Sales Team for company’s business strategy -Listen to and answer Customer & Consumer’s requirements •Administration: -Assist Trade Dept in general administrative work(well organized with paperwork/correspondent & Filings) -Provide accurate calculation of Incentive, Staff function, Allowance for business trip -Maintain cleanliness & tidiness of all Trade meeting rooms

Tổ chức: Graham Taylor Designs Ltd., (Dist 1)

Giai đoạn: July 2010 -April 2011

Hình thức làm việc:

Chuyên môn: •Receptionist: -Welcome Clients/ Visitors & arrange meeting room -Handling Incoming / Outgoing calls & transfer to right staff member -Update extension list -Take care of taxi/ferry bills/ office supplier/company party/registered mail -Make accurate payment of monthly postal charge/office maintenance/ water consumption/office cleaning service/allowance •Project Secretary: -Type correspondence/contract -Copy/ assemble & record office files -File original documents at each project contract and update the project’s documentations as the contracts are executed. -Update all architectural, structural drawing lists for each project. -HR related issues: search for candidates’ information, arrangement for interview

Tổ chức: Tara J. S. C (Dist 11)

Giai đoạn: June 2011 -Feb 2012

Hình thức làm việc:

Chuyên môn: •Trade Marketing related activities: -Presentation & Report (Promotion program, Philips PSI, Daily/Monthly Sales report) -Develop promotion program for increasing awareness of product & generating additional Sales(Product Demo, Price off, Gift of purchase…POSM merchandising) -Liaise with external suppliers as well as with other internal department to provide marketing service -Budget Proposal -Meeting conference for Dealers; Event/Trade Fair for Consumers -Product training/Team competition •Administration: -Trade Marketing Managers’ business trip’s logistic (transportation, air tickets, accommodation) and arrange schedule with partners/meeting rooms -General administrative work (entertainment, staff functions, stationery, office maintenance) -Filing arrangement