Customer Service Supervisor Pham Giang Sinh | ứng viên tìm việc Bán hàng tại Hồ Chí Minh

Tên trường: Hochiminh Universit Of Industry

Giai đoạn: 2011 -2014

Tên khoa: Cao Dang

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Hospitality

Tổ chức: Park Hyatt Saigon

Giai đoạn: 02/2010 -04/2010

Hình thức làm việc:

Chuyên môn: •Duty managing events, meetings, and conferences. •Handling guest’s complaints and problems within the operation. •Welcoming and escort guests to the functions. •Preparing the menus and signboards for the functions. •Cashiering and excellence of customer service

Tổ chức: Six Senses Ninh Van Bay Resort

Giai đoạn: 05/2011 -04/2012

Hình thức làm việc:

Chuyên môn: •24-hour service, working under pressure and long unscheduled hour (able to take care of 10 villas with 20-25 guests at once) •Organizing other household staff (a housekeeper, cooks and maids) as well as outside contractors and personnel (gardeners, maintenance, pool boy..) •Arranging outdoor activities, as well as the departure (arranging transfer to airport) , hotel booking for their next destination, changing the fly tickets.. etc. •Possession of excellent public communication and problem-solving skills. •Assisting in cooking as well as serving meals and drinks during their stay (as sometimes, the guests have food allergic) •Arranging the table for serving meals, or special dinning (Dinner in wince cellar, in-villa BBQ.. etc) •Always be adaptable and flexible, ready to take on new responsibilities (ex: when the guest has some health problem or flight missing)