Customer Services Tran Thi Luyen | ứng viên tìm việc Chăm sóc khách hàng tại Hồ Chí Minh

Tên trường: Huflit

Giai đoạn: 2007 -2010

Tên khoa: Ba

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: English- Chinese Nghiệp vụ thư kí, quản lý hành chánh văn phòng Nghiệp vụ nhân sự

Tổ chức: Sumida Electric Company –Hcm

Giai đoạn: 08/2007 --01/2010

Hình thức làm việc:

Chuyên môn: +I’m in charge of contacting with overseas supplier to buy material +List kind of produces/service as well as supplier +Find new supplier +Plan purchase oder and issue to supplier . + Control PO +Follow up material delivery schedule,oders,material situation. +Deal with late delivery and all potential problem of material +Take action for payment, keep payment schedule for supplier +Follow and cooperate with supplier to solve quality problem or others +Coordidates import dept to get cargo +Co-ordinate with Planning Dept to arrange prodution +Calculate material to satisfy Line Production,guarantee manufacturing is continiously +Report to Purchasing manager

Tổ chức: Bureau Veritas Company

Giai đoạn: 6/ 2010 -Present

Hình thức làm việc:

Chuyên môn: + Order processing and delivery monitory +To verify and coordinate invoicing and sending out invoices to Customers +Follow up on payment collections for customer +Handling and following specific client program procedure +Handle client enquiries Create the instruction for test form , +Communicate with vendor for oder situation and information needed. +Handle quotation +Following clients require base on their program procedure as below :Question regarding to sample size, TAT , pick up,simple technical, Testing, billing issue, distribution test reports… +Informing ,requesting additional information , documentation , sample , clarification info as per testing program client . Placing on hold ,off hold sample +Communicate with vendor , client after issuing report +Follow up related reporting / invoicing/ payment +Manage subcontract: Send sample to oversea lab, follow the result, make report and payment. +Update new prices +Other task assigned by Manager