Dịch Vụ Khách Hàng/ Mua Hàng Nhập Khẩu/ Thư Ký-Hành Chính Nguyễn Đỗ Quyên | ứng viên tìm việc Chăm sóc khách hàng tại Hồ Chí Minh

Tên trường: Dalat University

Giai đoạn: 2005 -2008

Tên khoa: Bachelor of Art

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: English Pedagogy

Tổ chức: Dai Tan Viet JSC (New Viet Dairy)

Giai đoạn: 7/2007 -7/2012

Hình thức làm việc:

Chuyên môn:  July, 2007 to July, 2012: working at New Viet Dairy, 606 Tran Hung Dao street, Ward 2, Dist.5, HCMC ***Jan’09 – July’12: holding following positions *Purchasing-importing assistant for the division of Cotton trade service – a cotton agent (main job): doing the transaction between the foreign suppliers and the domestic customers:  Making daily offers.  Making tender offers.  Preparing, handling, negotiating, requesting, pushing, collecting, noticing, providing, and following up: sales confirmation, sales contracts, L/C application, letter of credit, L/C amendment, shipping instructions, shipment schedule, copy and original shipping documents, document acceptance, free time for demurrage & detention, ETA, payments, and vessel arrival date.  Calling/ solving claims and following up the solution & payments: gain & loss weight, quality, damage, goods problems.  Contacting/working with shipping agents, controller agents, insurance company, cotton test institute.  Arranging meetings/visits for supplier representatives and customers.  Sending cotton samples for customers.  Updating information in system.  Reporting to managing director.  Handling all issues arising from suppliers and customers.  Others assigned by managing director. *Assistant to the managing director:  Receiving and classifying correspondences before bringing to MD.  Receiving incoming phone calls and having consideration before transferring to MD.  Receiving documents, papers from departments and submitting MD for signature.  Noticing department managers whenever having business travel of MD.  Welcoming guests of MD.  Other duties upon request: booking meeting, noting calendar, filing document, typing, contacting/meeting someone, checking information, and other personal work. *Holding temporarily one more job of supply chain executive (Nov’11–April’12)  Purchasing items upon requests of other departments such as tools, office/ warehouse furniture, installation/repair work, machinery, spare parts, stationary, hygiene device, label, ingredient, packing, raw materials, services, and others.  Searching for suppliers, getting quotes, comparing for suitable suppliers, taking samples, negotiating with suppliers to fix purchasing conditions: contracts, price, delivery date, delivery term, payment term, tax issues, material specifications and so on.  Monitoring and documentation of payments to suppliers.  Filing, following up and doing report on the petrol use of drivers of delivery team.  Booking truck/ship/plane for sending goods.  Getting the running schedule of frozen lorry and noticing related departments.  Checking the transport & shipping document for paying transport fees.  Examining all the documents relating to payment before submitting to accounting department.  Other job upon request of supply chain manager. *** Jul’07 – Dec’08: working as an office secretary  Operating telephone switchboard and fax machine.  Arranging all business travel and accommodation requirements, domestic and international. (Booking hotels, airlines tickets for the managements)  Arranging appointments when needed.  Providing hospitality for visitors and clients.  Assisting with the establishment of the new officers and company set – up requirements.  Receiving and distributing all incoming documents to the right personnel.  Handling correspondence and sale contracts.  Filling admin and company documents  Other administrative works.  Assisting the other departments when needed.  Office maintenance and company needs as: stationery, mobicard, newspaper, flowers…  Translation when required.  Receiving the law correspondences by email & send to department concerned.  September, 2005 to May, 2007: Teaching English in Le Hong Phong senior high school, Di Linh town, Lam Dong province.