Hanh Chinh/thu Ky/khach San/du Lich Vũ Thanh Nhàn | ứng viên tìm việc Du lịch/Nhà hàng/Khách sạn tại Hà Nội

Tên trường: Hanoi National University, College Of Foreign Languages

Giai đoạn: 2006 -2009

Tên khoa: Bachelor

Địa chỉ: Hà Nội

Ghi chú học tập: English, Russian

Tổ chức: Galaxy Hotel Hanoi

Giai đoạn: 7/2006 -7/2007

Hình thức làm việc:

Chuyên môn: -Provide International and local guests with information of the Hotel and its services -Connect phone calls -Informatics and communication Center to deal with sudden situations and complaint of customers of the Hotel. - Well come guest to hotel - Check –in, check- out, payment for guest (Cashier). -Converse in English ,Russian. -Communicate ,translate effectively with other department in hotel.

Tổ chức: Tce- Vina Corp.

Giai đoạn: 7/2007 -7/2008

Hình thức làm việc:

Chuyên môn: - Support to Director, Sales Department. - Prepare document, sample, reports for Director, Sales office(belong to head of company) in over the world - Arrange appointments and meetings. - Organize & assign duty to people in sent sample group. -Contact withs customers, colleagues in world office and some Couriers (Fedex, DHL, Shinwall….) to solve the related jobs & problems ,monitoring shipment from loading factory to delivery customers -To put order in list & follow up procedure to issue invoice - To ensure dispatch cargo to customers as well as representative office over the world on time. - To be in charge of procedures for dispatch cargo (dealing with customers on the quality textile, purchase order, quotation…) - Response to paper work preparation (economics contract, annex, minutes…) -To record and follow up dispatch figure, buyers’ payment schedule. - To collect buyers’ feedback and complaint for reaction from the Company for buyers’ satisfaction

Tổ chức: Sunway Hotel Hanoi

Giai đoạn: 7/2008 -7/2009

Hình thức làm việc:

Chuyên môn: -Receiving information and maintenance requests from other departments and inform technician on duty to deal with; -Control incoming and outgoing correspondences -Calculate energy and water consumption daily and monthly then making report -Being in charge of making order for materials and spare parts of engineering store ensuring in budget and meeting daily maintenance requirements. -Organize staff parties on special occasions. -Contact with Supplier to purchase technical materials as well as translate Quotation & contracts. -Being responsible for and influent in office works -Translating documents from English into Vietnamese and vise versa -Other duties as required by Head of Engineering Department

Tổ chức: Sofitel Plaza Hanoi

Giai đoạn: 7/2009 -4/2011

Hình thức làm việc:

Chuyên môn: -Getting document from mail box. -Collecting and submitting all application leaves & duty change to HR. -Doing changes of duty roster based on last minutes BQ event orders and percentage of room occupancy. -Raising PRs and stationary requisition for Kitchen Department. -Making new food tags and redoing them for BW buffets. -Filling Engineering work order forms and pass them to ENG. Dept. -Talking all massages from HR & Sales and passing them to both Chefs and staff, acting immediately if possible. -Checking all invoices concerned to food from Receiving Dept. -Passing BQ event orders to KT section. Keeping weekly events updated according to change log & last minute. -Submitting market list. PRs & Pos to Purchasing Dept. -Copying all kind of forms enough for 2 Chefs and 5 Kitchens. -Typing all document requested by HEC. -Making food tags for BW’s breakfast ,lunch,dinner. -Filling supplementary Market list, document received. -Attend daily kitchen briefing and taken minute as well as share news from HR and others departments . -Checking morning and afternoon Banquet change log. -Typing weekly duty roster and all change concerned to it such as overtime request ,gate pass, application forms and submit to Chef for getting approval then delivery to each section the copies as well as to HR the original . -Making monthly checking attendance for KT staff. -Making monthly taxi claim. -Making expenses claim for HEC if required . -Making monthly training report -Other assignment/other job arrangement : -Translating menos concerned to staff into Vietnamese. -Translating training document into English and Vietnamese. -Scheduling timetable for KT to join all training courses conducted by Hotel -Getting food sample for checking by Government Security when Heads of state have the meal in the Hotel . -Booking air tickets and transports for Chef on leaves. -Making monthly food sample for getting food safety certification.

Tổ chức: Intercontinental Hanoi Westlake

Giai đoạn: 4/2011 -Now

Hình thức làm việc:

Chuyên môn: -Provides efficient and comprehensive secretarial -Maintain general filing systems -Answer incoming telephone calls and either transfer, redirect or take a message -Prepare files, reports, correspondence and other relevant business documentation -Handle general enquiries -Arrange appointments and meetings -Take dictation of correspondence as required -Open and sort mail -Maintain confidentiality at all times on all matters -Demonstrate essential overall knowledge of the organization -Understand the responsibilities of other units and departments and co-operate with them -Access and use work processing computer packages and keep up to date with enhancements to latest upgrades -Handle all related jobs in the Department -Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community. -Translate document English in Vietnamese and vise versa -Making monthly Energy report. -Making monthly Engineering meeting agenda & taking minutes as well. -Booking air tickets and transports for Director of Engineering on leaves. -Being in charge of making order for materials and spare parts of engineering store ensuring in budget and meeting daily maintenance requirements