Kinh Nghiệm Nhiều Năm Trong Lĩnh Vực Du Lich - Nhà Hàng Khách Sạn Trương Lê Uyên | ứng viên tìm việc Du lịch/Nhà hàng/Khách sạn tại Hồ Chí Minh

Tên trường: Đại Học Kỹ Thuật Công Nghệ Tp. Hồ Chí Minh

Giai đoạn: 2008 -2011

Tên khoa: Đại Học Cử Nhân Qtkd - Du Lịch - Nhà Hàng - Khách Sạn

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Quản trị kinh doanh Du lịch Nhà hàng Khách Sạn Kế toán Marketing Xuất nhập khẩu

Tên trường: Đại Học Tôn Đức Thắng

Giai đoạn: 2012 -2015

Tên khoa: Đại Học Cử Nhân Anh Văn

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: -Anh văn thương mại. -Ngôn ngữ học

Tổ chức: Parkview Restaurant - New World Hotel Saigon Inn.

Giai đoạn: 08/2003 -02/2006

Hình thức làm việc:

Chuyên môn: 15/08/03 – 10/02/06: Food and Beverage Attendant Parkview Restaurant - New World Hotel Saigon Inn. Duties: • Provide assistance to guests with seating and the selection of drinks • Ensure that tables are cleared and prepared in a timely fashion

Tổ chức: Sheraton Hotel And Towers Saigon

Giai đoạn: 02/2006 -08/2006

Hình thức làm việc:

Chuyên môn: 27/02/06 – 28/08/06: Food and Beverage Attendant Saigon Cafe’ & Lobby Lounge - Sheraton Hotel and Towers Saigon. Duties: • Provide assistance to guests with seating and the selection of drinks • Ensure that tables are cleared and prepared in a timely fashion

Tổ chức: Renaissance River Side Hotel Saigon

Giai đoạn: 05/2007 -06/2007

Hình thức làm việc:

Chuyên môn: 02/05/07 – 30/06/07: Food and Beverage Trainee Internship - River Side Cafe Renaissance River Side Hotel Saigon. Duties: • Provide assistance to guests with seating and the selection of drinks • Ensure that tables are cleared and prepared in a timely fashion And the others I worked at the Texas BBQ Restaurant as a cashier.

Tổ chức: Duxton Hotel Saigon

Giai đoạn: 10/2006 -11/2008

Hình thức làm việc:

Chuyên môn: 02/10/06 – 06/11/08: Slot Supervisor Victoria VIP Club - Duxton Hotel Saigon. Duties: • Verify the key-out voucher to the credit amount shown on the screen displayed (machine) ensure the attendant key-out the correct amount. • Responsible for the processing of the payment and dealing with the customers. • Satisfied the customers to make sure the customers come back again. • Train the new staff about their assignments and how to give the best services to customers.

Tổ chức: Ton Duc Thang University

Giai đoạn: 01/2009 -02/2010

Hình thức làm việc:

Chuyên môn: 15/01/09 to 28/02/10: Hospitality Teacher Ton Duc Thang University Duties: • Teaching Hospitality. • Working independent and establish a close relationship with others. • Enthusiasm to take on the challenge of office staff position. • Draft syllabuses. • Prepare schedule, textbooks, and trip-out for students. • Prepare the test for students. • Prepare and copy material for monthly test. • All Secretarial works for the Head Department such as: working schedule, typing and filing… • Contact to the hotels human resource for Students Training Internship. • Other office works.

Tổ chức: Vietnam Impress Tour

Giai đoạn: 03/2010 -08/2011

Hình thức làm việc:

Chuyên môn: 05/03/2010 to 30/11/2010: Sales Executive – Representation in Saigon Branch -Luxury Travel Vietnam Company 30/11/2010 to present: Sales Manager – Vietnam Impress Tour Duties: • Assist with advertising and design projects. Liaising with designers, printers, publications and distribution channels. • Marketing plan: S.M.A.R.T • Public Relation Plan with S.M.A.R.T, Develop the relations with media. • To coordinate local and international media relations and maintain contacts database. • Perfectly update tours dossiers in both English and Vietnamese. • Maintain customer database. Keep contact with old customers and find new customers Weekly data entry from feedback forms. • Encourage and foster internal communication and co-operation with operation and sales departments. Assist with briefing staff on marketing materials, campaigns and promotions. • Negotiate with and source new suppliers as required. • Industry research on products and markets. • To assist with event organizing as required. • Translate from Vietnamese to English vice verse as required. • Find new customers, markets, travel agency, Tour Operator, travel planners, MICE organizers… • Willing to travel for trade shows within the country or outside Vietnam, effectively planned for tourism shows, events. • To carry out any other duties as may be expected in a post of this level. • Blog, PR online, write good things about the company on forum to lure more customers to office and promote our service, brand. • Work out with NGOs, Embassies and social networks to maintain old customers and attract new customers.

Tổ chức: Caravelle Hotel

Giai đoạn: 11/2010 -07/2011

Hình thức làm việc:

Chuyên môn: 22/11/2010 to 30/07/11: Cashier – Club Vegas – Caravelle Hotel Duties: • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service. • Maintain an awareness of all promotions and advertisements. • Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers. • Communicate customer requests to management. • Enter all media from register into the tally program. • Maintain orderly appearance of register area and supplies stocked. • Any other tasks as assigned from time to time by any manager. • Ability to process information/merchandise through register system • Ability to communicate with associates and customers • Ability to read, count, and write to accurately complete all documentation • Ability to operate all equipment necessary to perform the job

Tổ chức: Windsor Real Estate Management Corporation (Wmc)

Giai đoạn: 08/2011 -03/2012

Hình thức làm việc:

Chuyên môn: To assist the Executive Chef in all administrative work, routine office duties and maintains the smooth operation of the Chef Office. KEY RESPONSIBILITIES include: 1. Maintains an up to date kitchen staff’s file, “staff on Board List” 2. Liaise with the Executive Sous Chef to organize the manpower and working schedules of all outlet kitchens. 3. Assists the Executive Chef in output of menus and recipes and their translation. 4. Maintains an up to date menu record. 5. Prepares all outgoing correspondence and memos. 6. Distributes incoming correspondence and memos to the staff or outlet kitchen concerned. 7. Checks daily events and keeps outlet kitchens concerned well informed of all movements. 8. Attends Kitchen and F&B Meetings as directed by Executive Chef. 9. Keeps up to Date Employees Payroll record. 10. Maintains a clean and Tidy office at all times. 11. Carries out instructions given by Executive Chef.

Tổ chức: Elle Cafe

Giai đoạn: 04/2012 -Hiện tại

Hình thức làm việc:

Chuyên môn: • Monitor overall F&B (service & culinary) operational cost and expenditures: (a) Approval of catering policy and pricing (b) Administering of inventory control procedures, daily and end of the month • Participate in the planning and implementation of changes to the F&B operations in response to and in anticipation of changing needs of guests. Areas include: (a) Marketing of new F&B promotions (b) Creation and Refreshing of menus • Spearhead the planning and production of F&B operations. • Supervise the functioning of all food and beverage outlets • Prepare and monitor annual budget, revenue goals and the expenses for the F&B operations as well as generate various business volume forecasts. • Maintain the budgeted sales and costs for all food and beverage facilities and ensure that a maximum departmental profit is achieved • Ensure a general hygienic condition is maintained at all food and beverage outlets, as well as on all the staff • Review and analyze various financial results to monitor overall F&B performance and implement corrective action that may be required. • Perform other related duties as assigned by direct manager. Note: This job description is for reference only. The requirements of this job can be changed according to the changes in the company’s business activities.