Marketing Executive Lê Thị Mỹ Hiền | ứng viên tìm việc Quảng cáo/Marketing/PR tại Hồ Chí Minh

Tên trường: Đh Hồng Bàng

Giai đoạn: 2011 -2014

Tên khoa: Cử Nhân Quản Trị Kinh Doanh

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: - Quản Trị Marketing

Tên trường: VietNam Marcom

Giai đoạn: 2012 -2015

Tên khoa: Integrated Marketing Communication

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Đào tạo chuyên viên quảng cáo

Tên trường: ETS Viet Nam

Giai đoạn: 2009 -2012

Tên khoa: Toefl ITP 413

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Đào tạo Anh Văn học thuật

Tên trường: EQVN Viet Nam

Giai đoạn: 2013 -2016

Tên khoa: Chuyên Viên Internet Marketing

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Internet Marketing

Tổ chức: Cty Pizza Viet Nam (Pizza Hut)

Giai đoạn: 12/2009 -04/2013

Hình thức làm việc:

Chuyên môn: From Dec 2009 to Dec 2010: Place of work : Pizza Viet Nam Ltd (Pizza Hut) Position: Pizzazz Team Member (Customer relationship) Key Responsibilities: - Implement and follow up marketing activities at restaurants - Attend to other customer functions and special projects when required - Assist store manager on ensuring daily customer service duties such as ushering, birthday parties, applying 10 MOT, C.A.R.E at restaurants. - Enhancing customer relationship by active and appropriate approaching customers to assist them at dining areas - Assist store manager on training new team members and support FOH Operations during business hours. - Assist store manager on driving sales by providing suggestive selling, leaflet distribution, etc.. - Customer complaint handling - Participate during VIP store visit. - Store CMS result follow up. From November 2010 to March 2011 Place of work : Pizza Viet Nam Ltd (Pizza Hut) Position: Pizzazz Team Leader Key Responsibilities: - Implement and follow up marketing activities at restaurants and Pizzazz Team - Attend to other customer functions and special projects when required. - Roster /leaflet for Pizzazz team members. - Monthly reports on customer comments, complaints and store activities of the team. - Enhancing customer relationship by active and appropriate approaching customers to assist them at dinning areas. - Training and following new pizzazz team member. - Coordinate with MKT and store on new promotions. - Customer complaint handling. - Conduct store visit to ensure MKT activities are executed properly. Form March 2011 to April 2013 Place of work: Pizza Viet Nam Ltd (Pizza Hut) Position: Marketing Assistant Key Responsibilities: - Manage and maintainthe current signage system (deal with house owner, following contract, check status and quality). - Planning and executing the Local Store Marketing to restaurants (costing, presentation, training, POSM display guideline, stock…) for all dine in channel - Manage customer database and send advertising emails to customers when launching new promotion programs. - Promotes products and services through a variety of marketing communications channels including website development, email marketing, events, advertising and branding. - Collecting the complain, feedbacks and answers questions from customers - Collecting competitor information and activities - Co-operate with Operation team members to create plan and supervise distribution leaflet, hanging banners…. - Tracking agency information and price - Collecting and tracking sales data daily - Conduct raw information/ figures for sales reports. - Arrange all proposals, quotations, and contracts to get management approval. - Manage all documents and marketing stock - Support Marketing Team implementing promotion programs