Nhân Viên Chăm Sóc Khách Hàng / Nhân Viên Hành Chính Nhân Sự Chu Thị Thanh Nga | ứng viên tìm việc Chăm sóc khách hàng tại Đắk Lắk

Tên trường: University of Languages and International Studies – Hanoi National University

Giai đoạn: 2003 -2006

Tên khoa: 6

Địa chỉ: Đắk Lắk

Ghi chú học tập: French Language Teaching

Tên trường: National Economics University

Giai đoạn: 2008 -2011

Tên khoa: 6

Địa chỉ: Đắk Lắk

Ghi chú học tập: General Accounting

Tổ chức: Chau Tien Education Company

Giai đoạn: 4-2015 -9-2015

Hình thức làm việc:

Chuyên môn: • Give counselling to customers in person, on phone and by email • Complete school application and visa application • Liaise with overseas schools on student application and tackle issues • Conduct customer service after sales: build up supporter network and strengthen relationship with students • Get to know and update overseas study market, competitors and other related education organizations frequently • Attend training workshops, exhibitions, fairs and relevant events

Tổ chức: Dong Son Education, Investment And Trading Jsc.

Giai đoạn: 12-2008 -9-2014

Hình thức làm việc:

Chuyên môn: • Taking responsibility for consultant of English speaking country markets such as USA, UK, Australia, New Zealand, Singapore, Canada,… • Supporting and giving consultancy to individuals who are interested in studying overseas to choose the program, prepare required documents to get offer for students and finish visa application procedures at Foreign Embassies. • Analyzing, translating, managing student academic and finance documents. • Maintaining contact with partners (foreign schools and universities) for their new programs, courses,… • Performing administrative jobs: arranging appointments and meetings for directors, receiving visitors, answering all incoming calls for the DSE and either transfer, redirect or taking a message… • Other tasks assigned by Director