Nhân Viên Kinh Nghiệm Trong Lĩnh Vực Nhà Hàng Khách Sạn Lê Thị Lệ Hạnh | ứng viên tìm việc Chăm sóc khách hàng tại Khánh Hòa

Tên trường: Raffles International College

Giai đoạn: 2011 -2014

Tên khoa: Bachelor Of Commerce In Tourism And Hospitality Management

Địa chỉ: Khánh Hòa

Ghi chú học tập: E-marketing Management, Corporate Social Responsibility, International Marketing, Event Management, Entrepreneurship and Innovation, Managing Business Information in Hospitality and Tourism, MICE, Customer Relationship Management, Tourism and Travel Operation, etc.

Tên trường: Le Hong Phong High School For The Gifted

Giai đoạn: 2007 -2010

Tên khoa: High School

Địa chỉ: Khánh Hòa

Ghi chú học tập: Major in Literature

Tổ chức: Park Hyatt Saigon

Giai đoạn: December 2009 -March 2010

Hình thức làm việc:

Chuyên môn: •Managing and updating Press Release, Press Clippings for promotion campaign •Preparing Marcom Monthly Report •Compelling Press Kits for Hyatt Brands, Park Hyatt Saigon, Opera outlet restaurants •Maintaining inventory of hotel collaterals including rack brochures, fact sheets, conference and incentive guides. •Ensuring all hotel advertising and collateral are of consistent high standards, and that they comply with Hyatt International’s brand standards.

Tổ chức: Windsor Real Estate Management Corporation

Giai đoạn: May 2011 -September 2011

Hình thức làm việc:

Chuyên môn: •Communicating with customers at all outlets about feedback of food and services, then write daily report to the manager •Networking and event for enhancing customer relationship •Experiencing Loyalty programs including Leisure Point program and VIPCard program •Experiencing F&B operation and handling complaints •Practicing customer services •Ensuring the quality of food and services is of consistent high standards •Maintaining the customer satisfaction at all the restaurants