Operation Manager/Business Development Coordinator/ Continues Improvement Manager Trương Thị Khánh Uyên | ứng viên tìm việc Quan hệ đối ngoại tại Hồ Chí Minh

Tên trường: Ngoại Ngữ Đà Nẵng

Giai đoạn: 2001 -2004

Tên khoa: Đại Học

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: - Ngoại ngữ khoa tiếng anh

Tên trường: Công Nghệ Thực Phẩm Đà Nẵng

Giai đoạn: 2001 -2004

Tên khoa: Trung Cấp Kế Toán

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Kế toán và Tin học

Tên trường: Đại Học Kinh Tế Hồ Chí Minh

Giai đoạn: 2011 -2014

Tên khoa: Đại Học

Địa chỉ: Hồ Chí Minh

Ghi chú học tập: Ngoại thương

Tổ chức: Star Cruises Group

Giai đoạn: 02/2002 -12/2007

Hình thức làm việc:

Chuyên môn: Main duties: - To observe staff working, help to solve problem. - To handle all trace inquires in accordance with service standards and processes. - To provide full tracing services for customer by investigate the accidents. - To respond the customer queries regarding information on prices, customer requirement - Provide the root cause analysis procedure for Duty Manager - Analyzed statistics and created images to support management proposal..

Tổ chức: Robob2b Service and Trading Joint Stock Company with the investment from foreigner

Giai đoạn: 03/2008 -04/2011

Hình thức làm việc:

Chuyên môn: Main duties: - To set up company in legal procedure and took charge of all CEO’s administrations - Account and petty cash report, daily visiting report. - Clerical support which may include filing, researching, and preparing data as requested - To conducts special projects as assigned and provides service to internal and external customers - To prepare all documents for CEO in business communication and assisted CEO in translation documents: Vietnamese into English and vice versa, to be interpreter for non-native speaker time to time as job requires.. - Searching the information to support the Trade Manager. - To analyze the statistic, develop work plan, establish concurrence of timetable and expectation of deliverables. - To negotiate pricing with the supplier and forwarding. - Assist the Trade Manager in daily operation of the office: preparing contracts, quotation, handling incoming and outgoing correspondence. Drafting all correspondence relates to sales. - Knowledge of Inco terms 2000 and foreign trade. - To coordinated with forwarding and follow up the delivery. Instruct the staff in custom clearance. - Work as the Sale Manager when commodities come to Vietnam.

Tổ chức: Scan-Shipping. ( Representative of Denmark company in Viet Nam)

Giai đoạn: 07/2011 -1/2014

Hình thức làm việc:

Chuyên môn: Main duty: - To seek opportunities to extend existing business and selling service. - To develop a business plan and sales strategy for forwarding market that ensures attainment of company sales goals and profitability. - Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin; - To communicate frequently with clients as required to develop a good working relationship that maximizes the opportunity to extend services provided and length of relationship.. - To cooperate with customers in business development and sustainability programs and maintain good relationship with them. - To provide information regarding services of the company to potential and existing clients in order to increase contracting business; - To work with the Operations team to streamline the transition of contract. - To ensure that existing processes maintain a high level of performance. - To continuously review and refine those processes to make additional improvements. - To maintain knowledge of day‐to‐day market developments and accurately assess the opportunities provided. - To support to achieve the tangible financial impact by creating cost savings opportunities via processes improvements, better productivity thanks to lean concepts and time management. - Initiate appropriate action to gain maximum advantage of sound opportunities; - Plan the development strategy into appropriate market segments

Tổ chức: PCCASIA LIMITED ( Representative of United Stated company in Vietnam)

Giai đoạn: 1/2014 -Present

Hình thức làm việc:

Chuyên môn: Main duty: - To promote the company’s products with persuasion; to satisfy the customer’s needs and wants; to solicit new and current customers; to make sales calls; to help the customers in identifying their requirements; to negotiate prices if necessary, - To be responsible for executing the company’s marketing and sales plan with a strategy, objectives and goals. - To be involved in internal communications with all related departments; to anticipate, meet and exceed customer’s requirements and expectations; to focus on developing a strong account/customer management relationship. - To consult with customer about what they need on the products and services then relay these information via written or orally to the company members and management staff for analyzing. - To provide technical communication to customer on product; trouble shooting solution; providing support to customer on technical personnel as well as translating laboratory findings and results obtained from testing. - To participate in technical workshops and seminars provided by the company, as well as implementation of these seminar, workshops services and products to customers. - To create and develop sales and marketing reports for management; as well as market research activities that seek a specific response through surveys regarding our products and services.