Project Lead Nguyễn Anh Thư | ứng viên tìm việc Du lịch/Nhà hàng/Khách sạn tại Hồ Chí Minh
Tên trường: Comercial University - Ha noi
Giai đoạn: 2004 -2007
Tên khoa: 6
Địa chỉ: Hồ Chí Minh
Ghi chú học tập: International trading
Tên trường: MBA degree - University of Gloucestershire – Ho Chi Minh city
Giai đoạn: 2012 -2015
Tên khoa: 6
Địa chỉ: Hồ Chí Minh
Ghi chú học tập: MBA - International Trading
Tổ chức: Oocl Vietnam
Giai đoạn: 2010-06-01 -2016-06-01
Hình thức làm việc:
Chuyên môn: • Handling of customer enquiries and requests professionally to maximize customers’ satisfaction. • To receive booking information as well as ensure the equipment arrangements for Operation Dept. timely follow-up. • Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe; • Booking & vessel clean-up within timeframe • Verify/Update Customer Profile in the system • Tactful in dealing with customer concerns, services recovery and special service requirements. • Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
Tổ chức: Spts – Saigon Port Trading Service Construction Joint Stock Company
Giai đoạn: 2009-09-01 -2010-06-01
Hình thức làm việc:
Chuyên môn: - Contact with agents & customers to arrange sea import-export documents - Contact with carriers & port to pick up/laden containers - Control warehouse stock - Daily report o Vice-President
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