Sales Executive Jason Nguyễn Việt Thắng | ứng viên tìm việc Chăm sóc khách hàng tại Hồ Chí Minh

Tổ chức: Fuji Xerox Vietnam Company Limited

Giai đoạn: Febuary 2012 -Present

Hình thức làm việc:

Chuyên môn: • Managing Customer Accounts in the South of Viet Nam • Visiting and consulting targeted customers with Fuji Xerox’s solutions to help them grow their business with our digital printer & software. • Performing sales and after sales activities. • Performing document translation in pre- seminar for foreign speakers, Sales documents & etc • Performing translation from English to Vietnamese in meeting of the representative of Fuji Xerox International Business Group from Singapore Head Quarter and local customers. Successfully brought more than 250,000 USD to Fuji Xerox Vietnam by selling Production Printers (Direct B2B)

Tổ chức: Hilton International Singapore

Giai đoạn: September 2010 -March 2011

Hình thức làm việc:

Chuyên môn: • Prepared and delivered VIP guest’s in-room amenities • Performed time management, and series of team-works to maximise the success of “service promise” as per guest’s order • Handled orders, promoted healthy options and up-sold of foods and beverages by phone • Performed food hygiene while picking up and delivered to guest room • Ensured trays and trolleys on floors which were handed over from previous shift cleared • Took part in “going for extra miles” for both in-house guests and hotel colleagues while on floor-duty

Tổ chức: Miss Saigon Restaurant/Shangri-la Hotel, Singapore/Shangri-la Rasa Sentosa Hotel & Resort, Singapore/Claudio Company Ltd, Singapore/Newyork Newyork Restaurant, City Link, Singapore/Green House Restaurant, Ritz Carlton Millenia

Giai đoạn: Oct 2004 -July 2010

Hình thức làm việc:

Chuyên môn: Apr 2009 to July 2010: Green House Restaurant, Ritz Carlton Millenia, Singapore. Job title: Service Staff. • Provided Ritz Carlton stipulated food and beverage standards and services beyond guests expectations at all times • Performed daily pre and post operations duties such as inventory, requisition and preparations for service • Attended in-house trainings to improve knowledge of service and product delivery Feb 2008 to Aug 2008: Newyork Newyork Restaurant, City Link, Singapore. Job title: Captain Service staff. • Assisted the Senior Management in providing basic trainings for new trainees and part-timers • Communicated with the Assist Captain to ensure the guest needs are fulfilled • Responsible for Food and Beverage operation within the specified section Aug 2007 to Feb 2008: Claudio Company Ltd, Singapore. Job title: Sales Promoter. • Performed daily pre and post operations duties such as inventory and requisition • Performed daily sales reports • Took apart in promoting and selling company products Feb 2007 to July 2007: Shangri-la Rasa Sentosa Hotel & Resort, Singapore. Job title: Bell-man. • Assisted Concierge desk to provide necessary information to guests • Assisted guest as per respective need • Followed up daily storage procedures • Performed guest rooming, orientation of hotel facilities and room familiarity to achieve a pleasant guest stay Apr 2005 to Nov 2006: Shangri-la Hotel, Singapore. Job title: Captain Service. • Attend in-house training to improve knowledge of products, service and product delivery • Communicated with the Assist Captain to ensure smooth operation within the section • Assisted in conducting restaurant standard service to new colleagues • Handled all payment modes and bill presentation • Performed the sale report after shift • Worked with food and beverage Micros System Oct 2004 to Apr 2005: Miss Saigon Restaurant, Indoor Stadium, Singapore. Job title: Service Staff. • Assisted the kitchen staffs with food preparation • Performed daily pre and post operations duties such as inventory, requisition and preparations for service • Provided basic service in food and beverage