Sales Staff / Sales Admin / Sales Assistant / Customer Service Nguyễn Thị Mỹ Hạnh | ứng viên tìm việc Biên dịch/Phiên dịch tại Bình Dương

Tên trường: University Of Social Sciences And Humanities

Giai đoạn: 2009 -2012

Tên khoa: English Linguistics And Literature

Địa chỉ: Bình Dương

Ghi chú học tập: American and Britain culture

Tên trường: Faculty Of Economics. - International University

Giai đoạn: 2008 -2011

Tên khoa: Course Of Secretary And Assistant Director

Địa chỉ: Bình Dương

Ghi chú học tập: Learn about the Office Communication Skill - The works of the Assistant. - How to celebrate the meeting or the conference. - How ro save and keep the document, reply the customers by email ........

Tên trường: University Of Social Sciences And Humanities

Giai đoạn: 2008 -2011

Tên khoa: Chinese

Địa chỉ: Bình Dương

Ghi chú học tập: -Learn Chinese language

Tổ chức: Zion National Park, Utah State, Usa

Giai đoạn: July 2009 -November, 2009

Hình thức làm việc:

Chuyên môn: - Support the tourists to find out the information of the tour/traveling. - Help the visitors to book the hotel, motel, the dish, the resraurant.... - Communicate with them with my hospitality.

Tổ chức: Viphavet Company - Binh Duong

Giai đoạn: November, 2010 -May, 2011

Hình thức làm việc:

Chuyên môn: Support Sales Department for Sales Admin, the advances fee..... Schedule the business and arrange the transportation to the Staff. Contact the Experts by email for booking the flight ticket, the hotel, the restaurant before the seminar. Do the weekly report and summary the reports from all of Sales Staff. Evaluate the working performance and result of all the Staff at the end of every month from their Supervisor, then submit to HR Department for their allowance and bonus. Attend and build up the minutes. Support to write down the PO from the customers.

Tổ chức: Sherwin Williams Vietnam - Binh Duong

Giai đoạn: July, 2011 -half of May, 2012

Hình thức làm việc:

Chuyên môn: Be in charge of nearly twenty big and small customers under my Supervisor’s assignment. Control the POs from the Customers and make sure that all deliveries to customers in time. Be an important bridge linking information between the Customer and The Factory. Follow up the Production Process and confirm the time to deliver to the Customer Work closely with technicians who can understand more clearly situation and demand of customers that help CSD offer the best service to customers. Print out the invoices for the deliveries flow. Do the monthly report with the forecast, the turnover at the end of every month. Satisfying all customer requirements in the limited function including attitude of communication and attitude of service. Through work experience, foreseeing problems which can happen to customers concerning to delivery time, proper quantity on PO, the prices…to reduce difficulty and unnecessary complaint from customers to a minimum. Cooperating harmoniously with relevant departments such as Technical, Production, Store, Q/C, Q/A, R&D, Purchasing dept… to ensure that every requirement from customer is satisfied.