Võ Hoàng Quân | ứng viên tìm việc Quản lý điều hành tại Hồ Chí Minh

 WORK EXPERIENCE (12 years)

2 .   TAN MINH GIANG EQUIPMENT JOINT STOCK COMPANY (3/2017 - 12/2017)

-       Head of Online Marketing and customer care

-       Job description :

-       Managing sales marketing department online

-       Manage your company\'s website: image design, web publishing, advertising information, product bulletin board, PA for website and Facebook page.

-       Partner meetings run ads for the website to promote the brand

-       Associate Google partner running Adword to attract customers search backlink to the website

-       Support for ecommerce channel search engine

3.   THE VIKTOR VIETNAM DEVELOPMENT INVESTMENT TRADE COMPANY  FROM 1/12 / 2015 TO  01/08/2016; Website : www.dienmay247.com

- Position : Deputy Director Of Sale

-   Responsible for the main business of the company sales: installment, paid directly or project.

-   Responsible for content development products business on Electronic commerce www.dienmay247.com

-   The objective of market development, development of company revenue through sales channels B2B / B2C

-   Implement projects each Trading Company sales, and the enterprise.

-   Doing project sales channels through the company / enterprise / factory

-   Events / Event results wer promote a company brand partners in a strategic

-   Recruitment, training, employee training business.

-   Orientation Strategy reachable development chain business systems in the mall, supermarket, shopping center.

-   Building plans strategy reachable goals for developing product sales month, quarter, year

-   Resolve customer issues complained

4.I-SKY JOINT STOCK COPANY- Bee-Next from 4/2004 - 10/2015 
Position: Deputy Retail Sale Manager
Working time more than 11 years of business management of retail chains in the supermarket system CoopMart oneline and directsales website. 
2004 Team leader of bees 01 stores 
2007 Supervisor of bees 03 stores 
2009 Senior Supervisor of bees 13 stores 
2012, Deputy Retail Sales Manager

7- 2015: Deputy Retail Sales Man Ager.

-   Industry business areas: Electronic,IT, Mobile, Furniture, garment industry, phone, tablet, service installment, consumer goods, Metal and electrical

-   Work finally deputy retail business organizations. 

-   Leading Retail Sales achievement and completion targets sales of the company overall, 2010, 2011, 2013, 2014.

-   Assignment of the business to the management team

-   Recruitment, training, employee training business.

-   Development strategy chain business systems in the mall, supermarket, shopping center.

-   Planning strategy reachable development new customers, potential customers.

-   Build plan strategy reachable goals for developing product sales month, quarter, year

-   Tilting at market competitors offering appropriate sales strategy

-   Responsible for the sales of parts and report before the Board of Directors periodically: week / month / quarter / year

-   Negotiations with the business cooperation partners to develop and diversify business domains SP.

-   Solve questions, customer complaints

-   Combining the departments in the company to operate the sales system according to ISO 9001 - 2008

-   Operating business apparatus operating under the business processes of the company

-   Financial control to prevent the loss of sales of money for goods.

STRENGTHS

With 12 years experience retailing and consumption, household appliances,  financial services, consumer goods, repayment ... etc

soft skills, communication, diplomatic relations, the ability to negotiate, confidence.

SKILL

Communication skills / persuade / customer relations / handling difficult situations with clients / t factor computer use: Word / Ecxel / Powerpoint, Visio ..

1. Manage the business staff, business recruitment, conduct staff training business to become a matchmaker of the company. To perform management tasks for business staff.

2. Ensure targets projected revenue targets reachable over and indicators for sales staff. Establish implementation plans for implementing goals and business staff.

3. Classification customer business criteria, necessarily approach each customer and employee training.

4. Attend seminars on sales, attend sales meetings are held in the region, organized the conference client, the Display, exhibitions, attend training, answer the multiple choice questions related to sales transactions.

5. Report the information fed back to the upper level, receiving the feedback from customers,along with superior handling information, read the business news referral , collect and report business information referral .

6. Find new sales representatives, training for new sales representatives, support the new sales representative, helps companies plan sales activities.

7. Customer details: School feeding fuzzy customer , refreshments, dinner, party, play sports ...

8. Develop Potential different socio customers: Directly dealing with clients to introduce and sell products. Perform tasks related to orders and liquidated. Gathering information about customers and markets to build a database for the room. Customer care and look for potential customers.

9. Marketing: New Business Development, forecast earnings and evaluate information about the competition, the customers and the market, sales by direct contact, by themselves selling to customers, Call phone for sale along with the employee offering.

10.Planning budget estimates the director of review. Follow the plan of prevention funds / companies.

11.Theo track customer contact process for each salesperson, aggregated exposure reports, providing the direction to fix, improve legal  exposure and training for staff.

12. Planning for the operation of both channels, approved the work plan of each business staff working for months, the work week.

13. Review of the contract from the business staff, test the ability to perform, report, submit comments to the Board of Directors approval. Where approved orders the implementation.

14. Training staff anh soft skills : Communication skill, sales skills

15. To coordinate other department in th company to complete the project and its objectives as well as the company

16. Support Director of Business planning Chie Development Strategy reachable for short-term sales and long term.

17. Organize build relationships with business partners.

18. Organization and Policy diagram what he paid for the employee.